This company has recently gone out of business and has left customers without money or product and I am posting here and on Yelp to provide a place for people to discuss their issues with the company.I previously had posted on Google reviews after seeing other folks in the same situation as myself, that is, they were charged for goods and services that were never delivered and no way to get their money back as this company has gone out of business.
The business entry has been removed from Google - presumably by the owners, and with it all of the reviews such as mine. I suspect this company has committed fraud against many people in the Denver area. My experience is below:
I ordered Marvin windows in early October and there were several delays to the delivery and they kept telling me that the manufacturer was delayed due to high demand and they would try to get them in a soon as they could. We followed up numerous times in November December and January.
On Saturday Feb 5th we have just received a letter stating they are going out of business and to contact the distributor, with no other information. So I called Marvin and they referred me to the distributer BMD (BMDUSA.com) I spoke with Kathy she was helpful however she told me HIGH COUNRTY NEVER ORDERED the windows. Since October they have been LYING and telling me it was on back order when in fact the order was never placed with Marvin.
I have contacted 9News here in town as well as the police department (who were unhelpful), we have submitted a consumer complaint to the State Attorney General and have disputed the charge with our credit card company.We will be contacting the State Attorney General next.
Review about: Marvin Windows.